Privacy Policy
Effective date: June 11, 2026
Information We Collect
When you submit a request, we may collect your name, phone number, email address, organization, pickup and destination details, appointment date or time, mobility needs, patient name if provided, and message details.
Health-Related Information
Please avoid submitting unnecessary medical history, diagnoses, treatment details, insurance identifiers, or highly sensitive health information. Only provide transportation-related details needed to evaluate the requested ride.
How We Use Information
- Review transportation requests and availability
- Contact you about scheduling or service details
- Coordinate pickup, destination, timing, and mobility requirements
- Improve operations, safety, and communication
Third-Party Providers
Website hosting, form submission, email, analytics, or communication providers may process submitted information on our behalf. We use reasonable safeguards, but no website transmission or storage method can be guaranteed completely secure.
Information Sharing
We do not sell submitted information. Information may be shared only as needed to coordinate requested service, comply with law, protect users or the business, or work with service providers that support operations.
Retention
We retain inquiry information only as long as reasonably needed for communication, operations, legal, accounting, or service records, unless a longer period is required by law.
Your Choices
You may contact us to request review, correction, or deletion of information you submitted, subject to operational and legal record requirements.
Contact
Questions can be sent to samson@ainsleytrade.com or (571) 731-7111.